Merchants Worldwide

Buy with confidence knowing that your lamps have been tested according to CSA Standards by Intertek, a North American approved testing and certification agency. Our lamps are tested and certified under CSA C22.2 #250.4

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Home > Terms and Conditions

Policies, Terms and Conditions:


Payment:

We accept Visa, MasterCard, Debit, Paypal and Bank E-Transfers.  

Returns

*We will accept the return of products that are defective due to manufacturing for 30 days from the date of purchase.  
*If you receive a defective/damaged item, Please call us immediately at 1-855-670-4321 for a Return Authorization Number.
*Items returned must be in their original packaging.
*We do not credit or refund shipping charges.
Damages
*If a shipment is damaged in transit, it is the responsibility of the purchaser to contact the carrier in order to confirm the damages.  
*If an item is received damage via courier, you must sign for the box damaged.  All damaged merchandise and boxes must be kept in order to file a claim.
*Damaged claims must be made within 5 business days of receipt.



 






 
Copyright and Trademark Notice  by 
Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of Merchants., Copyright 2010, ALL RIGHTS RESERVED. You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without our prior written permission.
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Credit Cards  by 
We accept the following credit cards: Visa & MasterCard. Your credit card will only be billed upon shipment of your order.
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Order Acceptance Policy  by 
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Merchants reserves the right at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered of any item.
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Privacy  by 
We keep your personal information private and secure. When you make a purchase from our site, you provide your name, email address, address, phone number, and a password. We use this information to process your orders, to keep you updated on your orders and to personalize your shopping experience.

Our secure servers protect your information using advanced encryption techniques and firewall technology.

To keep you informed about our latest offers, we may notify you of current promotions, specials and new additions to the Sample Store site. You may unsubscribe from our newsletters by following the unsubscribe instructions in any email you receive from us.

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Returns  by 
We will gladly accept the return of products that are defective due to defects in manufacturing and/or workmanship for 15 days from the date of purchase. We will not accept returns of damages that were not signed damaged with the courier at the time of delivery. We will credit damages signed for if they are reported within 15 days. Credit Notes will be issued for damages.
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Shipping Policy  by 
Shipping Time -- Most orders received before 12:00PM will be shipped the same day, provided the product ordered is in stock. Most orders received after 12:00 PM will shipped the next business day.

We cannot guarantee when an order will arrive. Consider any shipping or transit time offered to you by Merchants or other parties only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability.

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Typographical Errors  by 
In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, Our Store shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. Our Store shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, Our Store shall immediately issue a credit to your credit card account in the amount of the incorrect price
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